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Troubleshooting
Visa Click to Pay

Troubleshooting for Click to Pay

Merchants and payment service providers

Available for use by:
Issuer banks Merchants Independent developers

Click to Pay documentations

Support

For any issues regarding your integrations post-production, please send an email to [email protected] and mark the subject line as Visa Secure Remote Commerce or Click to Pay.

Please provide the following transaction details to facilitate investigation:

  • Correlation ID for the transaction
  • Video or screenshot of the issue
  • HAR file (where applicable)