This is also referred to as the ReasonID. A notification is sent when a Rejected Payout event or a Refund event occurs, here is the full list of reason codes with the corresponding reason message.
ReasonID |
Reason |
1 |
Invalid BIC code |
2 |
Invalid routing code |
3 |
Invalid IBAN |
4 |
Invalid A/C no. |
5 |
BIC and IBAN do not match |
6 |
IBAN and country code do not match |
7 |
No A/C name quoted |
8 |
No A/C no. quoted |
9 |
No bank name quoted |
10 |
Too small to process |
11 |
Destination country is not supported |
12 |
Beneficiary details contain invalid characters |
13 |
Third party payments not supported by VPL |
14 |
Recall requested by Remitter |
34 |
Our bank is unable to make electronic payments to the beneficiary bank |
35 |
Invalid Bank Code |
36 |
Invalid Branch Code |
37 |
BIC & Bank Code Mismatch |
38 |
BIC & Branch Code Mismatch |
39 |
Bank name & Branch Code Mismatch |
40 |
Bank name & Bank code Mismatch |
41 |
Bank name & IBAN Mismatch |
42 |
Bank name & BIC Mismatch |
43 |
Account Number & IBAN Mismatch |
44 |
Bank Code & IBAN Mismatch |
45 |
Branch Code & IBAN Mismatch |
46 |
Reference contains invalid characters |
47 |
Beneficiary name contains invalid characters |
48 |
Invalid Country Code |
59 |
KYC information not received so bank has returned payment |
60 |
BIC code and Country code mismatch |
61 |
No valid correspondence details |
62 |
Beneficiary A/c is in a different currency to payment |
67 |
Bank cannot process |
68 |
Beneficiary account closed |
69 |
Beneficiary bank cannot FX funds |
70 |
Beneficiary has refused credit |
71 |
Beneficiary name and A/C no. do not match |
73 |
Invalid Bank name |
74 |
Invalid Beneficiary name |
75 |
Non-Transaction Account |
76 |
Not enough information on the beneficiary to process |
77 |
Reason Unspecified by the bank |
78 |
No IBAN Quoted |
96 |
Forbidden Transaction |
97 |
Blocked bene account |
98 |
Beneficiary deceased |
99 |
Not allowed |
100 |
Duplicate Payment - AM05 |
101 |
Account Address invalid . BE04 |
102 |
Regulatory reason . RR01-04 |
105 |
Credit transfer forbidden on this type of account (eg. savings)-AG01 |
112 |
Regulatory reason . RR01-04 |
116 |
Invalid Beneficiary Details |
118 |
Beneficiary Bank Unable to Apply |
119 |
Incomplete Details |
123 |
Beneficiary bank request |
124 |
Invalid Payer Details |
126 |
Invalid Beneficiary Birth Country |
129 |
Missing Payer Date of Birth |
130 |
Missing Payer Country of Birth |
134 |
Invalid branch name |
135 |
No account or cannot locate |
138 |
Maximum annual turnover in beneficiary account exceeded |
141 |
Compliance Reasons |
143 |
Exceeds max payout limit |
145 |
Invalid Beneficiary Details |
146 |
Insufficient funds |
147 |
Wrong/Invalid CPF number |
148 |
Beneficiary bank not SWIFT connected |
150 |
Invalid Tax Number |
152 |
Invalid or No VO code |
154 |
Beneficiary bank can not accept faster payments |
156 |
Sort code does not accept faster payments |
160 |
Daily Limit of Beneficiary Account Exceeded |
162 |
Beneficiary account invalid for BACs payments |
163 |
Exceeds EP risk appetite |
164 |
ATB initiated recall |
165 |
ATB client initiated recall |
166 |
Remitter Country Code Does not match with address |
168 |
KID ref not supplied |
170 |
Invalid National ID Number |
172 |
Invalid or no BGC/OCR reference |
174 |
Invalid or No BULSTAT |
176 |
Invalid Sort Code |
178 |
Charity donation not allowed |
179 |
No Purpose of Payment |
181 |
Beneficiary account unable to accept electronic transfers |
183 |
Account Name too long |
185 |
Payments to Legal Entities not allowed |
187 |
Beneficiary bank not reachable via SEPA |
190 |
Incorrect modal code |
193 |
RUT and Account mismatch or invalid |
194 |
RUT incorrect |
195 |
Invalid RUC |
199 |
Invalid Identity Information - CC, CE, NIT or PASS |
201 |
Invalid Identity Information – CCI |
202 |
Invalid Identity Information - CUIT, CUIL or CBU |
204 |
Payment has not been mandated |
ReasonID |
Reason |
15 |
Invalid BIC code |
16 |
Invalid routing code |
17 |
Invalid IBAN |
18 |
Invalid A/C no. |
19 |
BIC and IBAN do not match |
20 |
IBAN and country code do not match |
21 |
No A/C name quoted |
22 |
No A/C no. quoted |
23 |
No bank name quoted |
24 |
Beneficiary name and A/C no. do not match. |
25 |
Beneficiary has refused credit |
26 |
Our bank is unable to make electronic payments to the beneficiary bank |
27 |
Beneficiary account closed |
28 |
Recall requested by Remitter |
49 |
Invalid Bank Code |
50 |
Invalid Branch Code |
51 |
Invalid Bank name |
52 |
Invalid Beneficiary name |
54 |
Non-Transaction Account |
55 |
Bank cannot process |
56 |
Beneficiary bank cannot FX funds |
57 |
Reason Unspecified by the bank |
58 |
Too small to process |
63 |
KYC information not received so bank has returned payment |
64 |
BIC code and Country code mismatch |
65 |
No valid correspondence details |
66 |
Beneficiary A/c is in a different currency to payment |
79 |
Account Number & IBAN Mismatch |
80 |
BIC & Bank Code Mismatch |
81 |
BIC & Branch Code Mismatch |
82 |
Bank Code & IBAN Mismatch |
83 |
Bank name & BIC Mismatch |
84 |
Bank name & IBAN Mismatch |
85 |
Bank name & Bank code Mismatch |
86 |
Bank name & Branch Code Mismatch |
87 |
Beneficiary details contain invalid characters |
88 |
Beneficiary name contains invalid characters |
89 |
Branch Code & IBAN Mismatch |
91 |
Reference contains invalid characters |
93 |
Not enough information on the beneficiary to process |
95 |
No IBAN Quoted |
107 |
Blocked bene account |
108 |
Beneficiary deceased |
109 |
Not allowed |
110 |
Duplicate Payment - AM05 |
111 |
Account Address invalid . BE04 |
115 |
Credit transfer forbidden on this type of account (eg. savings)-AG01 |
120 |
Beneficiary Bank Unable to Apply |
121 |
Incomplete Details |
122 |
Beneficiary bank request |
125 |
Invalid Payer Details |
127 |
Invalid Beneficiary Birth Country |
131 |
Debtors address is missing or incorrect |
132 |
Maximum annual turnover in beneficiary account exceeded |
133 |
Dormant Account |
136 |
No account or cannot locate |
144 |
Invalid Beneficiary Details |
149 |
Beneficiary bank not SWIFT connected |
151 |
Invalid Tax Number |
153 |
Invalid or No VO code |
155 |
Missing Payment Reason |
157 |
Wrong/Invalid CPF number |
158 |
Invalid branch name |
159 |
Daily Limit of Beneficiary Account Exceeded |
161 |
Beneficiary account invalid for BACs payments |
167 |
KID ref not supplied |
169 |
Invalid National ID Number |
171 |
Invalid or no BGC/OCR reference |
173 |
Invalid or No BULSTAT |
175 |
Invalid Sort Code |
177 |
Charity donation not allowed |
180 |
Beneficiary account unable to accept electronic transfers |
182 |
Account Name too long |
184 |
Payments to Legal Entities not allowed |
186 |
Beneficiary bank not reachable via SEPA |
189 |
Incorrect modal code |
191 |
RUT and Account mismatch or invalid |
192 |
RUT incorrect |
197 |
MD06 Disputed authorized transaction |
198 |
Invalid Identity Information - CC, CE, NIT or PASS |
200 |
Invalid Identity Information – CCI |
203 |
Payment has not been mandated |
For more information, refer to Rejected Payout event and Refund event under webhooks.