Visa Payments Limited - Merchant Payments API

Reason Codes

This is also referred to as the ReasonID. A notification is sent when a Rejected Payout event or a Refund event occurs, here is the full list of reason codes with the corresponding reason message.

Rejected Payout Codes

 

ReasonID

Reason

1

Invalid BIC code

2

Invalid routing code

3

Invalid IBAN

4

Invalid A/C no.

5

BIC and IBAN do not match

6

IBAN and country code do not match

7

No A/C name quoted

8

No A/C no. quoted

9

No bank name quoted

10

Too small to process

11

Destination country is not supported

12

Beneficiary details contain invalid characters

13

Third party payments not supported by VPL

14

Recall requested by Remitter

34

Our bank is unable to make electronic payments to the beneficiary bank

35

Invalid Bank Code

36

Invalid Branch Code

37

BIC & Bank Code Mismatch

38

BIC & Branch Code Mismatch

39

Bank name & Branch Code Mismatch

40

Bank name & Bank code Mismatch

41

Bank name & IBAN Mismatch

42

Bank name & BIC Mismatch

43

Account Number & IBAN Mismatch

44

Bank Code & IBAN Mismatch

45

Branch Code & IBAN Mismatch

46

Reference contains invalid characters

47

Beneficiary name contains invalid characters

48

Invalid Country Code

59

KYC information not received so bank has returned payment

60

BIC code and Country code mismatch

61

No valid correspondence details

62

Beneficiary A/c is in a different currency to payment

67

Bank cannot process

68

Beneficiary account closed

69

Beneficiary bank cannot FX funds

70

Beneficiary has refused credit

71

Beneficiary name and A/C no. do not match

73

Invalid Bank name

74

Invalid Beneficiary name

75

Non-Transaction Account

76

Not enough information on the beneficiary to process

77

Reason Unspecified by the bank

78

No IBAN Quoted

96

Forbidden Transaction

97

Blocked bene account

98

Beneficiary deceased

99

Not allowed

100

Duplicate Payment - AM05

101

Account Address invalid . BE04

102

Regulatory reason . RR01-04

105

Credit transfer forbidden on this type of account (eg. savings)-AG01

112

Regulatory reason . RR01-04

116

Invalid Beneficiary Details

118

Beneficiary Bank Unable to Apply

119

Incomplete Details

123

Beneficiary bank request

124

Invalid Payer Details

126

Invalid Beneficiary Birth Country

129

Missing Payer Date of Birth

130

Missing Payer Country of Birth

134

Invalid branch name

135

No account or cannot locate

138

Maximum annual turnover in beneficiary account exceeded

141

Compliance Reasons

143

Exceeds max payout limit

145

Invalid Beneficiary Details

146

Insufficient funds

147

Wrong/Invalid CPF number

148

Beneficiary bank not SWIFT connected

150

Invalid Tax Number

152

Invalid or No VO code

154

Beneficiary bank can not accept faster payments

156

Sort code does not accept faster payments

160

Daily Limit of Beneficiary Account Exceeded

162

Beneficiary account invalid for BACs payments

163

Exceeds EP risk appetite

164

ATB initiated recall

165

ATB client initiated recall

166

Remitter Country Code Does not match with address

168

KID ref not supplied

170

Invalid National ID Number

172

Invalid or no BGC/OCR reference

174

Invalid or No BULSTAT

176

Invalid Sort Code

178

Charity donation not allowed

179

No Purpose of Payment

181

Beneficiary account unable to accept electronic transfers

183

Account Name too long

185

Payments to Legal Entities not allowed

187

Beneficiary bank not reachable via SEPA

190

Incorrect modal code

193

RUT and Account mismatch or invalid

194

RUT incorrect

195

Invalid RUC

199

Invalid Identity Information - CC, CE, NIT or PASS

201

Invalid Identity Information – CCI

202

Invalid Identity Information - CUIT, CUIL or CBU

204

Payment has not been mandated

 

Refund Codes

 

ReasonID

Reason

15

Invalid BIC code

16

Invalid routing code

17

Invalid IBAN

18

Invalid A/C no.

19

BIC and IBAN do not match

20

IBAN and country code do not match

21

No A/C name quoted

22

No A/C no. quoted

23

No bank name quoted

24

Beneficiary name and A/C no. do not match.

25

Beneficiary has refused credit

26

Our bank is unable to make electronic payments to the beneficiary bank

27

Beneficiary account closed

28

Recall requested by Remitter

49

Invalid Bank Code

50

Invalid Branch Code

51

Invalid Bank name

52

Invalid Beneficiary name

54

Non-Transaction Account

55

Bank cannot process

56

Beneficiary bank cannot FX funds

57

Reason Unspecified by the bank

58

Too small to process

63

KYC information not received so bank has returned payment

64

BIC code and Country code mismatch

65

No valid correspondence details

66

Beneficiary A/c is in a different currency to payment

79

Account Number & IBAN Mismatch

80

BIC & Bank Code Mismatch

81

BIC & Branch Code Mismatch

82

Bank Code & IBAN Mismatch

83

Bank name & BIC Mismatch

84

Bank name & IBAN Mismatch

85

Bank name & Bank code Mismatch

86

Bank name & Branch Code Mismatch

87

Beneficiary details contain invalid characters

88

Beneficiary name contains invalid characters

89

Branch Code & IBAN Mismatch

91

Reference contains invalid characters

93

Not enough information on the beneficiary to process

95

No IBAN Quoted

107

Blocked bene account

108

Beneficiary deceased

109

Not allowed

110

Duplicate Payment - AM05

111

Account Address invalid . BE04

115

Credit transfer forbidden on this type of account (eg. savings)-AG01

120

Beneficiary Bank Unable to Apply

121

Incomplete Details

122

Beneficiary bank request

125

Invalid Payer Details

127

Invalid Beneficiary Birth Country

131

Debtors address is missing or incorrect

132

Maximum annual turnover in beneficiary account exceeded

133

Dormant Account

136

No account or cannot locate

144

Invalid Beneficiary Details

149

Beneficiary bank not SWIFT connected

151

Invalid Tax Number

153

Invalid or No VO code

155

Missing Payment Reason

157

Wrong/Invalid CPF number

158

Invalid branch name

159

Daily Limit of Beneficiary Account Exceeded

161

Beneficiary account invalid for BACs payments

167

KID ref not supplied

169

Invalid National ID Number

171

Invalid or no BGC/OCR reference

173

Invalid or No BULSTAT

175

Invalid Sort Code

177

Charity donation not allowed

180

Beneficiary account unable to accept electronic transfers

182

Account Name too long

184

Payments to Legal Entities not allowed

186

Beneficiary bank not reachable via SEPA

189

Incorrect modal code

191

RUT and Account mismatch or invalid

192

RUT incorrect

197

MD06 Disputed authorized transaction

198

Invalid Identity Information - CC, CE, NIT or PASS

200

Invalid Identity Information – CCI

203

Payment has not been mandated

 

For more information, refer to Rejected Payout event and Refund event under webhooks.